Included in our Rates

• Unlimited Mileage
  • Applicable to all vehicle groups except “Bakkie rentals” where mileage may in certain instances be limited to 200km per day. Please confirm with your EFS Consultant.
• One Way Drop Off Fee
  • A one way fee is fee that is charged when a customer collects a vehicle from one location and returns it to another. Unless otherwise indicated by your EFS Consultant, this is included in our rates.
• Airport Surcharge
  • A 11% airport surcharge is applicable to rentals from airports. This is included in our rates.
• Tourism Levy
  • A 1% tourism levy is charged on all rentals. This levy goes towards supporting S.A. Tourism. This levy is included in our rates.
• One Additional Driver
  • One Additional Driver fee is included in our rates. The additional driver must have a valid, current, unendorsed driver’s license.
• Super Collision Damage Waiver and Super Theft Waiver
  • The waivers are not insurance but they will reduce the cost of damage to the vehicle to the amount of the waiver (renter’s responsibility) as printed on your Rental Agreement

Excluded from our Rates

• Refundable Car Rental Deposit (Provided you return the vehicle with a full tank of fuel your deposit will be refunded)
  
  • R 750.00 – Credit Card
  • R 1 500.00 – Cash
  • R 1 250.00 – “Van Rentals”
    *Please take note that once a vehicle is returned the tank is topped up irrespective of what the fuel gauge reflects.  This ensures that each and every renter receives a full tank. A tank is not full when the pump clicks off. This merely means that the fuel has touched the nozzle. When the fuel is being “poured” into the vehicle at full blow, the fuel bubbles rise, causing the fuel to touch the nozzle. We refuel until no additional fuel can be added and not until the pump clicks off. The same process is followed for every rental. Your invoice will reflect the actual fuel amount as we DO NOT charge a refuelling fee. We are able to provide you with actual litres and corresponding fuel charges for any rental in question.
• E – Tolling Fees
  
  • The electronic tolling system allows for tolls to be collected without vehicles having to stop or slow down, there are no physical booths.  The overhead gantries are fitted with toll collection equipment that recognizes the e-tag and the vehicle license plate number.  Toll is deducted from the registered account.  All courtesy vehicles from all relevant suppliers are registered and the car rental deposit makes provision for any e-toll charges billed to the renter and the renter is liable for all e-toll costs involved whilst in possession of a rental vehicle.
• Delivery and Collection Charges
  
  • R 250.00 each way within a 25 Km radius from the Supplier’s location within business hours
  • R 480.00 each way within a 25 Km radius from the Supplier’s location after business hours.
    Your EFS Consultant will confirm delivery and collection charges outside of the above radius before your booking is processed.
• Fines and Fine Handling Fee
  
  • The renter is liable for payment of all traffic fines. A fine handling fee of R 195.00 is charged in respect of each and every fine.
• Claims Handling Fees
  
  • This covers any administration costs incurred in the event of your being involved in an accident. A R 490.00 administration fee is charged in addition to the liability amount / actual damage amount (please refer to the explanation on Waivers below)
• Document Administration Fees
  
  • A document administration fee of R 55.00 is excluded from our rates and covers the administration costs involved in each rental.
• Any additional (3 and more) Driver Fees
  
  • R 150.00 per day per further additional driver
• Young Driver Surcharges
  
  • May in certain instances apply – please confirm with your EFS Consultant
• Additional Equipment  for example baby seats etc.  – Please confirm with your EFS Consultant
• Liability Amount in the event of your being involved in an accident with the rental / the rental being stolen. (Excess)
  
  • In the event of an accident you are liable for the non-waiverable reduced liability amount.
  • In the event of theft of the rental, you are liable to pay the non waiverable reduced liability amount
    Please take note that EFS offers an “Excess Buster Product” at an additional R 25.00 per day – The terms and conditions applicable will be explained to you by your EFS Consultant
• The following items are not covered by any of the waiver options and in the following instances / circumstances you will be liable for the full amount of damage:
  
  • Damage to glass, mirrors, windscreens, windows, tyres, hubcaps and rims
  • Towing costs and storage charges as well as charges for Roadside Assistance (unless there was mechanical breakdown) -These fees are charged in addition to the liability amount / damage amount.
  • Damage to the undercarriage; damage caused by water
  • Damage due to driver negligence or where the vehicle was driven by an unauthorized driver
  • Single vehicle accidents, i.e. where no other vehicle, person, animal or object was involved
  • Damage caused through disobeying any traffic law
  • Damage or loss where incidents/accidents are not properly reported  (Please refer to the  Standard Terms and Conditions of rental that will be provided to you when you take delivery of the rental vehicle)
  • Damage or loss where the incident/accident happened outside South African borders. Take note that under no circumstances may rental vehicles be taken outside the borders of South Africa without our prior written consent.
  • Damage or loss where the vehicle has been used/driven in a way that harms our rights Please refer to the Standard Terms and Conditions of rental that will be provided to you when you take delivery of the rental vehicle.
  • Damage or loss where the driver’s license was invalid or endorsed
  • Damage or loss where the rental agreement was not properly extended. If the rental agreement is not extended properly, Waivers lapse which means that should you be involved in an accident / the Rental Vehicle be stolen, you will be liable for the full amount of damages. Also the Rental Vehicle may be reported stolen
  • Damage or loss where the vehicle is driven on unsuitable roads for the type of vehicle
  • N.B.  All damage occurring whilst the vehicle is driven on a gravel road  will be for your own cost
  • Damage or loss where the driver is under the influence of alcohol or drug or medication causing drowsiness
  • Damage or loss where the vehicle’s lubricants (oil & water, etc.) have not been topped up
  • Damage to and loss of trailers and their contents
  • Any act of negligence
  • Any breach of the Standard Terms and Conditions of Rental